Effective Date: July 9, 2026 · Last Updated: July 9, 2026
Built By Micah (“we,” “us,” or “our”) operates the website built-by-micah.com (the “Site”) and provides web design and AI automation services, including missed-call text-back, lead follow-up (Speed to Lead), and AI review request and response automations. This Privacy Policy explains how we collect, use, and protect your information when you visit our Site, contact us, or use our automation services. By using the Site or our services, you agree to the practices described here.
1. Information We Collect
Information you provide: When you fill out our contact or inquiry form, or sign up for one of our services, we collect your name, business name, email address, phone number, and any details you include in your message.
Information collected automatically: When you visit the Site, we and analytics tools (such as Google Analytics) may collect standard usage data — including your IP address, browser type, device information, pages visited, and time on site — through cookies and similar technologies.
Information collected through our automation services: If you use one of our AI automation products (Missed Call Text-Back, Speed to Lead, or AI Review Request & Response), we and our service providers process the phone numbers, names, and message content of your customers or leads solely to deliver the automated texts, calls, and follow-ups you’ve configured. This information is logged to a private Google Sheet under your control and is not used by us for any other purpose.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and prepare quotes.
- Provide, schedule, and manage our web design and automation services.
- Send consultation scheduling and follow-up communications (for example, through Calendly).
- Deliver the automated text messages, calls, and review requests you’ve configured through our automation services.
- Understand how visitors use the Site and improve it.
- Send service-related messages and, with your consent, occasional updates — you can opt out at any time.
3. How We Share Your Information
We do not sell or rent your personal information. We may share it with trusted third-party service providers who help us operate, including:
- Google (Analytics, Workspace email, and Google Sheets lead logging)
- Namecheap (website hosting)
- Calendly (consultation scheduling)
- Twilio or similar SMS/voice providers (delivering automated text messages and calls for automation clients)
- Stripe (payment processing)
These providers only receive the information they need to perform their service and are expected to protect it. We may also disclose information when required by law.
4. Text Messaging (SMS) Consent
If you use, or are contacted through, one of our automation services, standard message and data rates may apply. Message frequency varies based on your activity or your customers’ activity. You (or your customers) may opt out of automated text messages at any time by replying STOP. If you are a business using our automation services, it is your responsibility to ensure you have proper consent from your own customers before we text or call them on your behalf — see our Terms of Service for more on this.
5. Cookies & Tracking
Our Site uses cookies and similar technologies, including Google Analytics, to understand traffic and improve your experience. You can disable cookies in your browser settings, though some parts of the Site may not function as intended.
6. Data Retention
We keep your information only as long as needed to respond to you, provide our services, and meet legal or record-keeping obligations.
7. Your Rights & Choices
You may request to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, by emailing micah@built-by-micah.com. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA.
8. Data Security
We take reasonable measures to protect your information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our Site may link to other websites we do not control. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Children’s Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from them.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes become effective when posted on this page with an updated “Last Updated” date.
12. Contact Us
Questions about this Privacy Policy? Email micah@built-by-micah.com.